Hours & Policies

Monday10:00 am-06:00 pm
Tuesday10:00 am-06:00 pm
Wednesday10:00 am-06:00 pm
Thursday10:00 am-06:00 pm
Friday10:00 am-06:00 pm
SaturdayBy Appointment Only

APPOINTMENTS & CANCELLATION P0LICY

Our staff works hard to offer you an appointment that is convenient for both you and your family. If circumstances prevent you from keeping your appointment, please call or text 815-980-2502 at least 24 hours in advance to avoid a $25.00 cancellation fee. If rescheduled or cancelled prior to 24 hour notice you will not be charged. You may cancel your appointment without charge up to 24 hours prior to your appointment. 

 

NO-SHOW/SAME DAY CANCELLATION POLICY

SAME DAY RESCHEDULING OR CANCELLATIONS WILL BE CHARGED AS NO SHOWS

 

PROCESSING FEES

Due to high cost of Credit Card processing fees you will be charged a processing fee of $5.00

per transaction.  (When applicable)

We are not accepting any credit cards transactions at this time.

We recommend paying any gratuities with cash.

We also recommend paying by cash.

 

SICKNESS 

If you or someone in your family becomes sick we ask that you please reschedule. 

If you reschedule 24 hours prior to your appointment you will not be charged the $25.00 non-refundable/non-transferrable cancellation policy. Please call to let us know that someone is ill and you will not be required to pay the $25.00 cancellation fee. 

 

LATE ARRIVALS

If you arrive late, Depending upon how late you arrive your therapist will determine if there is enough time remaining to do your services. Regardless of the length of the treatment actually given, you will be responsible for the full amount of services scheduled. If you reschedule you will be charged the $25.00 cancellation fee.

GRATUITY

Typically, gratuity at a spa is calculated the same way as is commonly done at restaurants, 20% or more if you feel you received excellent care. Also remember gratuities are based on the full service price, regardless of discounts provided.

 

RETAIL SALES

  An un-opened product may be exchanged for a product of equal value within 3 Business Days. No refunds.

  ALL PURCHASES ARE FINAL ~ NO REFUNDS

  Includes Spa Packages (where applicable)

 

PerFections! GIFT CERTIFICATE POLICY 

PerFections! Gift Certificates should be treated as cash. All sales are final; Gift Certificates cannot be exchanged or refunded for any reason.

Gift Certificates are only valid toward services, not valid toward products and they cannot be used to purchase other gift certificates.

Please present your PerFections! Gift Certificate upon departure and your sale will be deducted from your certificate’s balance. All remaining balances must remain on your certificate; no cash value; cannot be redeemed for cash. Must be used before the expiration date.

PerFections! is not responsible for certificates that are lost, stolen, damaged or used without authorization. PerFections! Gift Certificates are the property of PerFections!

Gift Certificates do not include a gratuity and balances cannot be used for tipping.

Gift Certificates expire one year from date of purchase. No exceptions!

 

  RULES APPLY TO EVERYONE!

MUST be 18 years of age or have a parental consent signed in person to receive any service.

 May use ONE DISCOUNT PER VISIT.

Coupons are NOT VALID with any other discount or any other special.

Any discounted specials, package deals, or prepaid services MUST BE USED within 60 days from the date of purchase, unless otherwise stated. 

Daily specials are ONLY VALID on that SPECIFIC DAY and may NOT be purchased to use at a later date.

NO CHILDREN under the age of 18 UNLESS THEY ARE RECEIVING A SERVICE and then they MUST be accompanied by an adult. 

ONLY the person receiving the treatment is allowed in the treatment room at time of service.

All package deals MUST be used on same person who made the purchase and are non-transferable.

Packaged Deals are not valid with any other discount.

Coupons/Discounts/credits are not valid with packages deals.

All sales are final. No refunds on any services, products or gift certificates.

We are not responsible for items left, lost or stolen.

 

I RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE, AT ANYTIME, FOR ANY REASON AND YOU WILL BE RESPONSIBLE FOR THE FULL AMOUNT OF SERVICES SCHEDULED.

*Notice the content throughout this site, flyers, business cards or brochures are subject to change without notice*

*We reserve the right to cancel any promotion/discount/special at any time with out notice*

** NO CHECKS **

*** CASH ONLY ***